Perspectives
Research and points of view from the teams doing the work — on AI, fraud, mobile, embedded insurance and the core platforms that hold it all together. Published in full, never gated.
Where AI genuinely improves banking customer experience, the data and governance it depends on, and how to measure outcomes beyond deflection.
Cover sold inside the car or home purchase converts well, but only the right model, APIs and conduct controls make it last.
Fraud now targets customers' judgement, not just bank controls. How to rebuild detection, governance and operations for real-time payments.
From AI assistants and real-time payments to passkeys and modular architecture, the seven trends redefining the mobile banking app, and where to start.
Operational cost hides in exceptions and documents. Here is how to apply AI there, with redesigned processes, strong controls and measurable results.
What AI-native core banking should mean beyond the marketing, the architecture behind it, and how to choose a migration path.
